Professional Services Departments

Our Professional Services play a key role in delivering our mission to transform lives. We implemented an innovative new operating model for professional services between 2017 and 2019, focusing on taking a user-centric and one-university approach to how we work. During this time we simplified and re-aligned our services to enable more effective resource management, responsiveness to change and support career paths for professional service colleagues. The reorganisation placed Sheffield Hallam in a strong position at the start of the covid crisis and highly collaborative and agile multi-professional working has characterised our response throughout the last 15 months.

At the heart of the University we have three services that support and define the University’s strategic goals and ensure that we are positioned to deliver them – these are Strategy, Planning and Insight, Transformation, and Governance, Legal and Sector Regulation. Working alongside our academic operation to realise our vision of becoming the world’s leading applied university we have three large business delivery groups – Recruitment, Marketing and Communications, Student and Academic Services, and Business Engagement, Skills and Employability. Closely aligned and key to our academic operations are our smaller service areas of Research and Innovation Services, Global Development and Partnerships, Academic Development and Diversity, Student Experience, Teaching and Learning, and Development and Alumni Relations. Underpinning the whole university, we have our corporate services that ensure that we have the resources needed to deliver our strategic aims and support our key student-facing services. These are Finance and Procurement, Digital Technology Services, Estates and Facilities, and Human Resources and Organisational Development.